IoT-enabled products and systems are no longer solely for enthusiastic emerging tech adopters. They are largely unavoidable today.
some important and potentially frightening questions: Can consumers opt out of IoT connectivity if they want? Can companies afford to postpone participation in this growing trend? Can business leaders provide IoT-enabled capabilities safely and securely? Also, what does the future look like for the companies deploying IoT technology in customer experience (CX) initiatives?