Exploring usage behavior of Alexa and Google Home voice assistants

#News(General) [ via IoTGroup ]

Headings…
Exploring usage behavior of Alexa and Google Home voice assistants
Key insights
Device usage continues to rise
Alexa, where are you?
Core features are the most commonly used
Making purchases has dropped off
Discovery of third party voice apps is still a challenge
Hello, is anyone else listening?
User satisfaction is high
Conclusions

Auto extracted Text……

The percentage of respondents who use their devices multiple times a day increased to 65% compared to 57% last year.
Overall 77% of respondents use their devices at least once a day, up slightly from 75% last year.
Men tend to be more likely to use the device multiple times a day compared to women – with 68.5% of men vs 61% of women using their device multiple times a day.
Respondents with multiple devices tend to use their devices more frequently.
While 51% of respondents who have only one device use the device multiple times a day, nearly 81% of respondents who have three or more devices, use their devices multiple times a day.
While frequency of use continues to rise, the percentage of respondents indicating the device has been behavior changed has dropped.
Approximately 56% of respondents feel the device has been behavior changing this year compared to 65% last year.
Respondents use the devices for music, weather, and general information the most, whereas shopping, playing games, or using a specific skill tend to be less common.
More than 85% of respondents use their devices to listen to music, 74% to check the weather, and nearly 70% to get information.
Last year, home automation was the least common feature listed with only 23% of respondents indicating they use their devices for it.
This year only 24% of respondents have made a purchase through their device compared to 43% last year.
This year however, that percentage dropped significantly – only 29% of respondents who have both devices made a purchase.
Men and respondents with both Alexa and Google Home devices continue to be more likely to make a purchase in the future.
Similarly, 52% of respondents who have both devices are more likely to make a future purchase compared to 37% who only have a Google Home or 44% who have only have an Alexa.
Only 13.5% of respondents use the device for third party skills

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